Support
Contact Support
Email hocainsali@gmail.com with a brief description, your device model, app version and what you already tried. Never send passwords, verification codes, payment-card numbers or complete financial records.
Account and login
Use the same Apple, Google or available email sign-in method you originally used. If login fails, check your connection and the sign-in provider's account status. Contact us if you cannot get back into your account.
Offline and sync
Personal entries can be saved locally while offline and synchronize when a connection is available. Shared spaces need a working connection. Check that you are signed into the right account before changing devices. An entry that never synchronized may not be recoverable if device data is lost.
Voice expenses
For Add by voice, allow microphone and speech recognition in your device settings. Speak a short expense name and amount in English, then review the recognized amount and category before saving.
Shared expenses
If an invitation or join request is missing, check that both people are online and signed in, that the invite link is current, and that the owner has approved the request where required. Review member balances together; the app does not transfer money.
Free access and existing subscriptions
All features are currently free, with no subscription required right now. If you already have a subscription through Apple or Google Play, manage or cancel it in that store. Your existing purchase history remains with the store. Contact us if you need help with an earlier purchase.
Cancellation
For Apple purchases, manage or cancel under iPhone Settings → your name → Subscriptions → Money Manager: Shared Expenses. For Google Play purchases, open Google Play → profile → Payments & subscriptions → Subscriptions → Money Manager: Shared Expenses. Deleting your app account does not cancel either subscription. See Apple's cancellation help.
Refunds
Apple handles App Store refund requests and eligibility; use reportaproblem.apple.com. Google Play purchases follow Google Play's applicable refund process. Read our Refunds & Cancellation page.
Privacy and data requests
In the app, open Settings → Delete Account and confirm the prompts to request account deletion. Other members' shared histories may retain anonymized contributions. For privacy or deletion assistance, email hocainsali@gmail.com. Read the Privacy Policy for details.